Is VAT included in the price?
Yes, all VAT and duties are already included in the price. You will not be charged any taxes or duties.
How fast is shipping to Europe?
Your order includes FedEx shipping which arrives in 4-6 working days. Exact delivery dates and faster shipping options are available at Checkout. Have questions or delivery requests? Email us at Support@shotkam.com.
ShotKam LLC is headquartered in Florida, USA, but we have additional international online stores in Australia, Canada, Europe, and the United Kingdom. Thanks to our EU business number and tax ID, all import taxes and duties are already included in the ShotKam Camera price, so no additional charges will apply. The price is in Euros (€).
Can you ship to my country in Europe?
We can ship to most European countries* from this ShotKam Europe website. All EU import taxes and duties are already included in the ShotKam Camera price, then shipping is calculated at Checkout. You can complete payment in Euros (€) at Checkout.
*Countries we don’t ship to: UAE, Saudi Arabia, Jamaica, Brazil, Lebanon, Mexico, China, Turkey, Egypt, or Sierra Leone.
Note: Iceland, Poland, and Portugal must order from USA website due to tax laws.
Extended Money-Back Guarantee through 31 January: If you are not 100% satisfied, return your order for a full refund. Contact us and we will email you the steps for a full refund.* Any lost or stolen items, as well as items damaged for reasons not covered under warranty, cannot be accepted back for a refund under our Money-Back Guarantee.
*NOTE: This guarantee applies only to orders placed on ShotKam Europe’s web store at eu.shotkam.com and shipped to Europe. All returns will be subject to a 15% restocking fee. Additionally, all associated shipping fees are non-refundable.
Two (2) Year Warranty: If any technical issue arises within two years of purchase, please email us at support@shotkam.com for a Return Authorization Form. The warranty is non-transferable and remains solely with the original buyer who purchased directly from ShotKam's online store. It does not transfer if the camera is sold to a new buyer. The warranty is linked to the original buyer’s name and email address.
