Is VAT included in the price?
Yes, all VAT and duties are already included in the price. You will not be charged any taxes or duties.
How fast is shipping to Europe?
All orders are shipped within 1 business day with free FedEx delivery. Have questions or delivery requests? Email us at Support@shotkam.com.
ShotKam LLC is headquartered in Florida, USA, but we have additional international online stores in Australia, Canada, Europe, and the United Kingdom. Thanks to our EU business number and tax ID, all import taxes and duties are already included in the ShotKam Camera price, so no additional charges will apply. The price is in Euros (€).
Can you ship to my country in Europe?
We can ship to most European countries* from this ShotKam Europe website. All EU import taxes and duties are already included in the ShotKam Camera price, then shipping is calculated at Checkout. You can complete payment in Euros (€) at Checkout.
*Countries we don’t ship to: UAE, Saudi Arabia, Jamaica, Brazil, Lebanon, Mexico, China, Turkey, Egypt, or Sierra Leone.
Note: Iceland, Poland, and Portugal must order from USA website due to tax laws.
30-Day Money Back Guarantee
If you are not 100% satisfied, return your ShotKam within 30 days for a full refund. Contact us at Support@shotkam.com and we will email you the return instructions. This guarantee applies only to orders placed directly on ShotKam’s web-store (eu.shotkam.com) and shipped within Europe.
• Original shipping fees are non-refundable.
• Lost, stolen, or damaged units are not covered under warranty and are not eligible for refund.
Two (2) Year Warranty
If a technical issue arises within two years of purchase, email
support@shotkam.com to request a Return Authorization Form. This warranty is non-transferable and applies only to the original purchaser who bought directly from ShotKam’s website.